Helping organizations use technology to be more efficient and effective. Thirty years experience working with small to large orgaziaations with computer networking and Laserfiche Docuement Management needs.
I read an article that Intel published that had some shocking facts:
1. The number of network devices equals the global population.
2. 20 people every minute get their identity stolen.
3. 135 botnet infections every minute (network of private computers infected with malicious software and controlled as a group without the owners’ knowledge)
4. 135 new mobile users added every minute.
5. 47,000 mobile applications downloaded every minute.
Prediction – The number of internet devices will DOUBLE in the next two years.
Do you have:
1. a way to control your mobile users?
2. a way to protect your mobile devices?
3. a good method of preventing and remediating malicious software?
4. a acceptable use policy for your users?
If not, that is something I may be able to help you with.
Have you considered what would happen to your important records that are store on paper if a disaster strikes? Sometimes we think that won’t happen because …
But, something could happen. Here is a good article how University Of Oklahoma had a close call and what they did to prevent a future incident.
I have now have a new favorite portable notebook the HP Elite 9740 Ultrabook. Here are my reason:
1. It weighs about 3.6 pounds and you can’t believe the difference from my Thinkpad 5.8 pounds. That doesn’t seem like a big diffence but after a day of lugging them from meeting to meeting. It is a huge difference.
2. It has a VGA port so I can easily connect to a projector or large screen tv. And it has lots of other ports. Something you don’t find on many ultrabooks.
3. Spill-resistant keyboard with drain hole so no worry if you spill your coffee on it.
4. Oh, I can’t forget, it boots up in 21 seconds.
5. It has a backlit keyboard, that is really nice when you are on a airplane.
6. The 14″ LED screen is amazing. I like it better than the 15″ on my Thinkpad. And if it works for an old guy like me, I think it will work great for you.
With a notebook like this do I really need a IPad or Tablet? Well maybe for playing games.
Are the users in your organization asking for the abliity to use their own devices like tablets, phones, and mini-notebooks? If so, you are probably seeing what nearly every organization is seeing. Here is a report that Forrester did that on this subject. Forrester report on BYOD
In this economy, smaller cities find that their staff and budgets are being cut. In an effort to compat this, many small cities are using technology to help them keep the same or better level of customer service to their residents. One great technology tool that many cities are using is Laserfiche. Here is a story of a small city that did just that:
Thank you for everyone that accessed my LinkedIn Profile this year. Because of your effort, I got the following notice:
Recently, LinkedIn reached a new milestone: 200 million members. But this isn’t just our achievement to celebrate — it’s also yours.
I want to personally thank you for being part of our community. Your journey is part of our journey, and we’re delighted and humbled when we hear stories of how our members are using LinkedIn to connect, learn, and find opportunity.
All of us come to work each day focused on our shared mission of connecting the world’s professionals to make them more productive and successful. We’re excited to show you what’s next.
If you are looking a selecting an EDMS system for your business, you may find this a huge challenge. There are so many products you could consider and each one’s marketing materials seems to make it sound like their product is the one to choose. But, without the experience and knowledge it is hard to know how to get past the hype to find the facts. I suggest that one way is look at what unbiased experts in this field say about which products are worth looking at.
Info-Tech Research Group, an IT analyst firm has gathered a group of experts and ranked what they consider the top EDMS products. You can find the report here Document Management Report
As I mentioned in my article 7 Ingredients To Select The Best Electronic Document Management System, I stated that one of the criteria you should use to select an EDMS system is look for a long term vendor. I have seen many organizations select an EDMS system only to find it was not the right choice and later had to purchase and migrate their data to a new system. This is a very expensive mistake. In all the years I have been working with Document Management systems, I have never seen a company purchase Laserfiche and then decide it didn’t work out for them.
I hope you find this information helpful, please feel free to contact me if you have any questions.
We all know that Accounts Payable in every organization generates a lot of paper work. They have invoices that arrive via mail, electronic invoice faxed or emailed. Then most often they need to be routed to someone to approve them. This leave a lot of chances for errors and missing documents which makes the process more time consuming.
Here is a great article on how an organization used Laserfiche to help them take control of their A/P.
Community Action Partnership of Ramsey and Washington Counties is a state agency that runs the largest low income home energy assistance program in Minnesota. When people are struggling to pay for heat and basic utilities, this organization helps them.
“In 2009, we had more than 25,000 active applications stored in 30 extra-deep, four-drawer filing cabinets,” explains Catherine Fair, Director of Energy Assistance Programs at the agency. “Due to state regulations, we need to keep past applications on file for three years, so we had even more paper stuffed into two on-site storage rooms and an off-site storage garage.”
Paper files slowed staff down, but they also complicated the energy assistance program’s twice-yearly audits. Fair explains, “As a state agency, we’re regularly audited to ensure that applications are accurately processed. Files are randomly selected by the auditors, and it was a daunting task to find the ones they requested among 25,000 others!” Something had to change.
Fair began researching content management solutions and found that Laserfiche’s name kept cropping up. “The tech sites I visited all mentioned Laserfiche as the industry standard for government organizations.”
Fair notes that Laserfiche Workflow, a business process management tool that enables organizations to automate manual processes, was a major factor in their decision to purchase Laserfiche. “We knew that automating our application approval process would make us more efficient and accelerate our ability to help households in need,” she says.
Laserfiche’s use of the TIFF file format was another big point in its favor. “Laserfiche stores files in the TIFF file format, which all computers can read,” says Fair. The IT department at the agency wisely steered them away from closed-file formats like PDFs. “If you choose a file format that’s controlled by a single vendor, you invite a lot of unnecessary risk from both an IT and an information governance perspective.”
After researching its options, the agency settled on Laserfiche Avante, an EDMS solution for organizations with fewer than 100 users, from Solbrekk, a Laserfiche reseller in Minneapolis. This model works fit their needs since multiple staff members frequently need to access the system at the same time.
Another important feature, says Fair, is that the functionality and appearance of the Laserfiche user interface is similar to Windows. “The familiarity is comforting for our less confident computer users.”
The agency threw a party to get their employees excited about Laserfiche and created a movie illustrating the way things were before Laserfiche and showing how easy the new process would be. They also provided training on how to use Laserfiche workflow to empower their staff.
Now that Laserfiche has been implemented, the agency is finding that it’s easier to complete the work they set out to do: help people.
“We receive thousands of calls from clients anxious to know if we can help them,” says Fair. “Before Laserfiche, these kinds of calls were hard to field, since staff didn’t have the relevant information in front of them.
“Today, the calls are much more productive. We can find a client’s application immediately by looking in Laserfiche and can then let the client know exactly what he needs to do to complete his application.”
The Laserfiche Workflow has also significantly changed things around the office. “By digitizing applications and automating the approval process, we have significantly improved crisis response time,” says Fair. “When an application shows a disconnection in progress, we route the file to an expedited queue simply by changing a template field. We can also sort through income documents much faster to determine grant amounts as soon as possible.”
Fair also appreciates Laserfiche’s security features, such as Windows authentication and named user access. This helps to protect client information such as social security numbers. “The agency would face hefty fines if we had a breach of data security. With more than 100,000 files in four locations, we were taking a big risk.”
“Laserfiche protects sensitive information while making our business processes more efficient,” Fair concludes. “It has helped us tremendously and we hope that other non-profit agencies that deliver federal programs can learn from our success!”
This article was originally published by Meghann Wooster on the Laserfiche website. It is being used with permission and has been modified for this article.
Did you know email makes up as much as 90% of corporate data and is doubling in volume every 18-24 months?
If you are interested in learning about email archiving then take a look at our Industry Update, which provides you with a selection of resources to keep you current and informed of the latest solutions.